How do I create an event?
To start selling your event, you must first create an event in your account. You do this by navigating the left side menu to "Manage" and then clicking on the "Events" menu item.
NB: It is not possible to create an event without onboarding. In case you are not sure if you have started the onboarding we automatically give a notification of this when creating an event.
Create Event
Depending on the system language you have chosen, click on the "Create Event" button at the top right. Then a step by step wizard will open where you can enter all the requested information of your event, in just 4 steps. After you get to the last step (Release) you can click on the Submit button. After this you will be redirected to the page where you can enter the details to start selling your event. To make it as easy as possible for you, we already create several things for you in the background, such as a sales channel and set up the email templates for you. You can then customize these to your liking.
After clicking on "New event" the step wizard will open where you can enter the desired event data.
In this screen you fill in your event name and if available the subtitle of the event. The subtitle can also be a theme.
In this step you enter the event start date, the event end date, and the time zone of the event.
In this step you will specify the event location. At the time of writing you will not find a search bar for the address. However, you can currently search for the location in a search bar and the address in question will be filled in automatically.
In this step you indicate the age limit for the event in question, whether an ID is required at the entrance, the category of the event and any genre tags. Genre tags can be music styles. A Google link is automatically linked in the ticket shop to search for the tag.
That’s it! Then click submit to launch your event.
Creating categories and products
On the overview page where you are sent after creating the event, you will see in the top block all the general details of your event. At the bottom of this block you will find the submenu with which you can navigate to different settings. Now that the event is created we first need to create products. You can do this by navigating to "Products" in the submenu. To add products we first need to add a category. Click "Add category" at the top right. Enter the data in the popup window and click "Create Category". A category with the chosen category name will then appear. Click within this block of the created category on "Add product" to add products, after this another popup window will open where data can be entered to add a product. Again fill in the requested data and click on "Add product". After adding a product you will automatically be redirected to the product settings of the product you just added. On this page certain things can be adjusted according to the desired settings.
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Setting up/creating sales channels
Now that the event has been created and products have been added, we can get the sales channel ready. Sales channel settings are incredibly extensive. If there are additional questions about this, please feel free to contact us, we are happy to help with the settings. To create a sales channel navigate to "Channels" in the submenu. You will see upon opening the page that one sales channel is already automatically created when the event is created. For most purposes, one sales channel is sufficient and you can use the automatically created sales channel named "Main Channel". In this situation, we will assume that one sales channel is sufficient. Open the channel by clicking on the map with the title Main Channel.
On the Main Channel page, you will see the following menu options in the underlying submenu: Overview, Settings, Shop design, Share, Early access and Account access.
Below we cover the first 4 submenu items in the sales channel module.
Overview
On the Overview page you will find all sales statistics for the respective sales channel. If you have one sales channel, this channel will also describe the statistics of the complete event.
Settings
On the Settings page you will find all settings related to the sales channel. This ranges from setting the sales channel as a sub event to setting the desired payment methods to setting marketing related issues.
Shop design
On the Shop design page you will find all settings related to styling the sales channel. Here you can find color settings, images and fonts.
Share
On the Share page you will find all the possibilities related to sharing and publishing the sales channel.
