Can I take out a ticket insurance?

Yes, we call this NOVO Secure. NOVO Secure is an additional service of Novotix and offers protection against any unexpected circumstances such as hospitalization or the death of the ticket buyer or a related person. We understand that this can lead to annoying and complicated situations and you want to protect yourself in advance.

For more information about our additional service NOVO Secure, you can view the conditions here on our website. Please note, NOVO Secure is not offered at every event. This depends on the service conditions that Novotix concludes with its customer. If you have any further questions after reading our terms and conditions, please e-mail us with your questions to [email protected]