To delete the Novotix Ticket Wallet App account, please send an email to us at [email protected].

What do we remove and what not

We can delete the Novotix Ticket Wallet App account immediately. Please note, once your account has been deleted, you will no longer have access to your purchased products via the app. The purchased products can of course still be requested in PDF form via our website and are completely separate from the app account in question.

Although we can delete your app account, we unfortunately cannot immediately delete all data if a specific event is still ongoing. This is because the purchased tickets are registered in your name. If we were to delete all detailed data, we would deny you access to the event. Of course, once an event has ended, we can delete all your data. We do this within 3 weeks after the event.

Further questions or comments

If you have any further questions or comments to improve our service and provision of services, please send us an email to [email protected] or call us on telephone number +31 (0)85 130 7700.